JetSet Vacations

We booked a trip to Costa Rica with JetSet Vacations. They specialize in trips to Aruba, Costa Rica, Dominican Republic, Hawaii, Jamaica, Mexico, and Panama.

Visit their website

We booked our trip on the website, and the next day we got a phone call asking if we wanted to change our flight. The representative who called said the flight time offered in the package we booked was not good, and we would be much happier if we paid a fee and changed our flight to a different time.

???

The booking process had been very easy and straight forward, but the phone call the next day made it seem like we were being scammed. When we said we would stick with our original flight, the woman told us not to call her when we were unhappy with our trip.

???

We couldn't believe it. Talk about horrible customer service. If they didn't think this trip was good and people wouldn't be happy with it, why were they offering it? 

That made me worry that we were going to have a lot of problems with our trip, but luckily - and surprisingly - everything was very smooth. We loved our time in Costa Rica and we were very happy with how everything worked out.

JetSet does offer good deals to some very enticing destinations. I wouldn't advise against using them to book a trip, but I would recommend speaking with someone on the phone first. Many travel agencies charge a fee to book a trip over the phone, so maybe the best way to go with JetSet would be to speak to someone first, then book the trip online yourself. Or pay the fee if you're more comfortable having them take care of the details for you. Either way, just be careful that you're getting all the details worked out before booking. A good practice in general, necessary in my experience with JetSet.

#JetSetVacations #CostaRica