Thursday, April 23, 2015

Friendly Planet Travel

I recently booked a trip to Greece using Friendly Planet Travel.

Friendly Planet Travel
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The booking process couldn't have been easier, and we lucked out and got a discount using a code from the Travelzoo Top 20 even though it was technically for a different trip. Try codes even if you're not sure they'll work! We did everything online, and the whole process was straight forward and simple. We got a confirmation email right away, followed a few days later by an email with our flight details. Two weeks before the trip, we received another email with our detailed itinerary and travel documents.

When we arrived in Athens, a driver was there to pick us up. He was our driver throughout the trip, and he was always on time and had interesting things to say as we drove. He gave us ideas and suggestions of things to do in Athens, and we were very happy with him.

When we got to our hotel in Athens, a representative from Friendly Planet was there waiting for us and spent about an hour going through all the details of the trip. She went over all the times we would need to be ready for our driver and gave us vouchers for our hotel, maps, and recommendations. We were exhausted after a full day of traveling and the hour was kind of hard to sit through, but it was also very informative.

Our trip included a three night cruise, and a couple of times we saw another Friendly Planet representative on the ship who told us he had been asked to look out for us and make sure we had everything we needed. We always knew where to go if we had any questions or problems, and it was definitely the most extensive and caring service we have received from a travel agency. We luckily never needed his help, but it was great to know he was there if we did.

There are only two things I would say on the not-as-positive side. First, our flight was from New York City to Athens with a stop in Zurich, and we would have preferred a non-stop flight. It's already such a long day, and without that stop we would have arrived in Athens several hours earlier. Second, the itinerary we received two weeks before we left said someone would be at the airport to pick us up, and it said we would get on the ship the next morning, but it didn't say our driver would pick us up and take us there. We got all of those details when we arrived in Athens, but until then we weren't sure if we would need to have a taxi take us to the port. It would have been nice to know for sure what was going to happen before we left.

Overall, I would recommend Friendly Planet Travel without hesitation and would definitely use them again in the future. They have lots of destinations to choose from, their prices are competitive, and the service can't be beat.

#FriendlyPlanetTravel #Greece